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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marc M

July 15, 2023

1  out of  5 rating by Marc M
"This agency is completely useless. Any change or new policy will take them at least 3 to 4 weeks to accomplish. Most days they just have a sign out front the door stating that they will be back at some fictitious later time. It has been over a year now that they took over the agency from Karl Zeimetz. In this entire time, they were unable to complete a single one of my requests. Every time I need a new policy or a change, I have to call corporate to get it done. I am going to switch my agent now."
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Dr. Ronald Kittle

July 11, 2023

1  out of  5 rating by Dr. Ronald Kittle
"Their office is highly disorganized. Agents (Craig and James) in the same office are disputing on the phone on who is correct and who is not, then following up with argumentative e-mails between each other while CC'ing me to resolve an out of state policy switch. The office does not answer their phones, and they guarantee a 48 hr response time. HA! I have to follow up with them because they will go a week or two without calling/e-mailing back. I had great experiences with agent in other states, but this office is horribly undertrained."
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Rami Abdulghani

June 29, 2023

1  out of  5 rating by Rami Abdulghani
"Never answer the phone and you need to beg them to provide you with the online statements or autopayments."
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Shanna Garrison

June 16, 2023

1  out of  5 rating by Shanna Garrison
"I have been attempting to add a golf cart to my multiple policy account for two weeks. They keep saying that Travis is working on it and today told me that it was added and they were just waiting for the card to populate on my account. I called the 800 number and they told me they see nothing new added to our policy. Tried calling back AGAIN now they won’t answer my calls. The lady I spoke to today said she has been busy adding cars all day. Does the size of my new policy bump me to the back of the line? Glad I will now spend another weekend unable to use my golf cart because I can’t show proof of insurance to my village."
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gerardo ibarra

June 7, 2023

5  out of  5 rating by gerardo ibarra
"Alondra got my quote done in a fast manner. Great service"
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maria trujillo

May 17, 2023

5  out of  5 rating by maria trujillo
"I was a little nervous not knowing much about what i was looking for but Alondra was great help! She informed me thoroughly my options and walked me through everything"
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Yulisa Gutierrez

May 17, 2023

5  out of  5 rating by Yulisa Gutierrez
"Overall amazing experience, but in particular Alondra is always wonderful to work with. I always look forward to speaking with her because I know she is thorough.She is someone who will take her times to explain everything and is very patient. Definitely an exceptional agent!"
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Nancy Leon

May 9, 2023

5  out of  5 rating by Nancy Leon
"Went in for a quote and the girl there was very helpful, super nice. Great staff!! Got our quote at a great rate!!! Could not be more happy."
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Maribel Guzman

May 4, 2023

5  out of  5 rating by Maribel Guzman
"Called to get a quote Great service, they were very knowledgeable and professional."
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esmeralda Franco

December 1, 2022

5  out of  5 rating by esmeralda Franco
"The costumer service is great! Called in for a few questions and the staff was very knowledgeable and kind. I was very pleased and keep up the good work."
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James Stehlin

October 26, 2022

5  out of  5 rating by James Stehlin
"I recently switched over to Travis’ office. He and his staff are top notch, always ready to help!! Highly recommend!"
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Christine Wunner

July 29, 2022

5  out of  5 rating by Christine Wunner
"Quickly handled adding the additional car to our policies. Thank you Brittany! Travis and the team are always very helpful when we call with questions or changes."
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F Benson

May 31, 2022

5  out of  5 rating by F Benson
"I have mainly dealt with Tiffany at this agency and she has done a wonderful job. Very tenacious, goes above and beyond, and gets the job done quickly and efficiently. Highly recommend this State Farm Agent's office."
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Randy Scott

May 25, 2022

5  out of  5 rating by Randy Scott
"Tiffany has been Great to work with, very friendly and quick to respond. we switched all of our vehicles a while back to them and added my boat last year as well as my Home Owners Insurance. Great experience."
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Bailey Fank

May 25, 2022

5  out of  5 rating by Bailey Fank
"Amazing! Tiffany at Travis McDonald State Farm has been the best for my family and I for years. She has helped me with insurance and has been very knowledgeable since I started driving at 16. I wouldn’t recommend anyone else! Thanks Tiffany!"
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Angela G

March 28, 2022

5  out of  5 rating by Angela G
"Knowledgeable agent who treated me with care a respect, would recommend. Tiffany went above and beyond expectations and got me more coverage for less money."
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Miranda S

March 28, 2022

5  out of  5 rating by Miranda S
"Tiffany was awesome at explaining the quote"
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kameron jones

March 28, 2022

5  out of  5 rating by kameron jones
"Tiffany is the best ! Always helping me save money!! Thank you for all the amazing work you do!!"
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Debby Klapmeier

March 28, 2022

5  out of  5 rating by Debby Klapmeier
"This office is amazing. Tiffany Jones really knows her facts. She goes above & beyond to all their clients. Would recommend this office 150%!"
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Britni Miller

March 28, 2022

5  out of  5 rating by Britni Miller
"Tiffany was very thorough at explaining my quote."
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sammy nguyen

March 28, 2022

5  out of  5 rating by sammy nguyen
"not only a great insurance agent but I’ve developed a good relationship with the people there"
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Zoe Anselmi

February 14, 2022

5  out of  5 rating by Zoe Anselmi
"Loved this place and office when it comes to customer service!"
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Rebekah Davis

February 14, 2022

5  out of  5 rating by Rebekah Davis
"I spoke to Rebecca Angeles about starting up a new policy, she was so helpful and polite! She answered all of my questions and went above and beyond my expectations. I highly recommend if you call to ask for Rebecca."
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Carol Nguyen

February 14, 2022

5  out of  5 rating by Carol Nguyen
"excellent customer service."
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Melissa Butts

February 14, 2022

5  out of  5 rating by Melissa Butts
"Very Community oriented. Had a glitch, called the office they had is resolved in short order. Staff is upbeat, friendly and detail oriented. Highly recommend."